FAQs (Frequently Asked Questions)

Can I return my order?

Yes, we accept returns.

Return period: You have 14 days from receiving your order to request a return.

Condition: The item must be unused, in its original condition, and with all tags and packaging included. Returns of worn or damaged items are not accepted.

Refunds: Once we receive and inspect the item, your refund will be processed within a maximum of 14 days using your original payment method.

Exchanges: If you need a different size, contact us and we will help you with an exchange, subject to stock availability.

Return shipping: Return shipping costs are the responsibility of the customer. Please email info@almondchic.com before sending anything back so we can give you the authorized return address.

If you have any questions, our support team will be happy to help!

Do the garments fit true to size?

Our garments are designed to flatter your figure, but sizes may vary slightly depending on the fabric and style. To find your perfect fit, please check the size chart on each product page.

Still unsure? Our customer support team will be happy to help you choose your ideal size!

How long does shipping take?

Shipping is free on all orders, with no minimum purchase. Orders are processed in 1 to 3 business days. Estimated delivery times (tracked shipping):

Europe: 8-12 business days
United Kingdom: 5-8 business days
United States: 7-15 business days
Canada: 7-16 business days
United Arab Emirates: 5-9 business days
Central America: 10-25 business days
Mexico: 7-10 business days
Australia/New Zealand: 10-26 business days
Other countries: 11-30 business days

These are estimates and may be affected by customs or weather conditions. We do our best to get your order to you as quickly as possible!

How can I track my order?

Once your order ships, we will email you a tracking number so you can follow your package in real time. Orders are processed in 1 to 3 business days.

If you have any questions about your order, contact us at info@almondchic.com.