Privacy policy

Last Updated: October 1, 2026

This Privacy Policy describes how ALMOND CHIC (hereinafter, the "Site," "we," or "our") collects, uses, and discloses your personal information when you visit or use our services, make a purchase on almondchic.com (the "Site"), or communicate with us in any other way regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, the terms "you" and "your" refer to you as the user of the Services, whether as a customer, website visitor, or any other individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

Collection and Use of Your Personal Information

To provide the Services, we collect personal information about you from various sources, as described below. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce the applicable Terms of Service, and protect or defend the Services, our rights, our users, and others.

Personal Information We Collect

The types of personal information we obtain depend on how you interact with our Site and use our Services. "Personal information" refers to information that identifies or describes you individually, as well as information that can be reasonably associated or linked to you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly From You

Information you provide directly through our Services may include:

  • Contact details: your name, address, phone number, and email address.
  • Order information: your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information: username, password, security questions, and other information used for account security.
  • Customer support information: any information you choose to include in communications with us, such as when sending a message through the Services.

Some features of the Services may require you to provide certain information. You may choose not to provide it; however, this may prevent you from using or accessing certain features.

Information We Collect About Your Use

We may automatically collect certain information about your interaction with the Services ("Usage Data") through cookies, pixels, and similar technologies ("Cookies"). Usage Data may include:

  • Device information
  • Browser information
  • Network connection details
  • IP address
  • Interaction data and activity on the Site

Information We Obtain From Third Parties

We may obtain information about you from third parties, including:

  • Vendors and service providers who collect information on our behalf, such as Shopify.
  • Payment processors, who collect payment information (e.g., bank account, credit/debit card information, billing address) to process your payment and prepare your orders.

When you visit our Site, open or click on emails we send, or interact with our Services or ads, we or our third-party partners may automatically collect certain information through online tracking technologies (pixels, web beacons, SDKs, third-party libraries, cookies, etc.).

All information obtained from third parties is treated in accordance with this Privacy Policy. See also "Third-Party Websites and Links."

Use of Your Personal Information

Providing Services and Products

We use your personal information to provide the Services and fulfill our contract with you, including:

  • Processing payments
  • Preparing orders
  • Sending notifications related to your account, purchases, returns, or exchanges
  • Creating, maintaining, and managing your account
  • Organizing shipping
  • Facilitating returns or exchanges

We may also enhance your shopping experience by allowing Shopify to link your account to other Shopify services you choose to use, in accordance with Shopify's Privacy Policy and Consumer Privacy Policy.

Marketing and Advertising

We may use your personal information for promotional and marketing purposes, including sending promotional communications via email, SMS, or postal mail, and showing you advertisements. This may include tailoring the Services and advertising both on our Site and on other websites.

For EEA residents: These processing activities are based on our legitimate interest in selling our products (Art. 6(1)(f) GDPR).

Security and Fraud Prevention

We use your information to detect, investigate, and act against potential fraudulent or illegal activity. If you choose to create an account, you are responsible for maintaining the security of your login details.

For EEA residents: These processing activities are based on our legitimate interest in maintaining Site security (Art. 6(1)(f) GDPR).

Communications and Service Improvement

We use your information to provide customer support and improve our Services, based on our legitimate interest in offering effective service and maintaining a business relationship (Art. 6(1)(f) GDPR).

Cookies

Our Site uses cookies. For details about cookies used through Shopify, see: https://www.shopify.com/legal/cookies

We use Cookies to:

  • Operate and improve the Site and Services
  • Remember your actions and preferences
  • Generate reports and statistics
  • Understand user interactions
  • Personalize services, content, and ads

You can configure your browser to block or delete cookies, but doing so may negatively affect your experience or cause some features to not function properly.

Blocking cookies may not completely prevent data sharing with third parties.

Disclosure of Your Personal Information

We may disclose your information in the following circumstances:

  • To service providers (IT management, payment processing, customer support, cloud storage, shipping, data analytics, etc.)
  • To business and marketing partners
  • With your direction or consent (e.g., social media widgets, sending products to third parties)
  • With affiliates within our business group
  • In business transactions, such as mergers or bankruptcy
  • To comply with legal obligations (subpoenas, warrants, etc.)
  • To enforce Terms of Service or protect rights and safety

Categories of Information Disclosed

  • Identifiers
  • Commercial information
  • Internet or network activity
  • Geolocation data

We do not use or disclose sensitive personal information without your consent or to infer characteristics about you.

Third-Party Websites and Links

Our Site may link to third-party websites or platforms. We are not responsible for the privacy or security of those sites. You should review their policies before interacting with them.

Information shared on public or semi-public areas (e.g., social media) may be visible to others.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If a child has submitted information, contact us to request deletion.

We are not aware of any "sharing" or "selling" (as legally defined) of personal information of minors under 16.

Security and Retention of Your Information

No security measure is perfect or impenetrable. Information sent over the internet may not be secure during transmission. Avoid sharing sensitive information through unsecured channels.

We retain your information as long as necessary to:

  • Maintain your account
  • Provide the Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Your Rights

Depending on your location, you may have the following rights:

  • Right of access
  • Right to deletion
  • Right to correction
  • Right to data portability
  • Right to opt out of sale/sharing/targeted advertising
  • Right to restrict processing
  • Right to withdraw consent
  • Right to appeal decisions
  • Communication preferences management

We may need to verify your identity before processing your request. You may appoint an authorized agent to act on your behalf.

We will not discriminate against you for exercising your rights.

Complaints

If you have a complaint about how we process your information, contact us using the details below. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.

For the EEA, a list of supervisory authorities is available online.

International Users

We may transfer, store, and process your personal information outside your country of residence. Transfers outside Europe rely on recognized mechanisms such as:

  • EU Standard Contractual Clauses
  • UK-approved equivalent agreements
  • Adequacy decisions

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, you may contact us at:

info@almondchic.com

Unless otherwise stated, for the purposes of applicable data protection laws, we are the data controller of your personal information.